Strategic Account Management Solutions, Services & Support
Consulting & Training
Whether on-site or through remote technologies, we provide educational and application consulting services to not only provide Best Practices, but demonstrate methods of streamlining and improving the overall collections processes. Services are provided at beginner, intermediate and advanced levels.
“We have found ARCS 2G to be relatively simple to implement with very little disruption to the current collection processes in my team.
The beauty of ARCS 2G is the flexibility it gives us in relation to collection processes, we have found ways to implement our current business processes into ARCS 2G with the option to add user defined fields & extract data from the Thomson Reuters Elite 3E billing system.”
DWF LLP (UK)
“We have worked closely with MiniSoft for years, we have found them to be a valued partner and a great resource. They are always willing to go the extra mile and we depend on them.”
Thomas R. Staley
Financial Systems Administrator
Dykema Gossett PLLC
“ARCS is the only software package that I know of that is specifically tailored to the needs of credit controllers. It provides flexible functionality to allow a very tailored and firm bespoke system and can be adopted to suit the needs of a many changing business environment and type of client and credit terms offered.
After personally using the system for approaching 20 years it is continually keeping up to date with new technology and user requirements. It acts as my “Memory”. By logging every conversation with a client there is full tracking and a history of events. This ensures that any controller can speak to any client and is able to quickly read the comments to know what is going on. There is no escape!”
Assistant VP of Fees and Billing Team
“The ARCS application was instrumental in our effort to recover a backlog of receivables, and remains an important part of our on-going AR collection process.”
Kimball, Tirey & St. John LLP
“ARCS gives us the capability to log and review collection notes for our clients easily and efficiently.”
Debbie R. Abernathy
Billing & Collections Manager
Thompson Coburn LLP