North, South & Central America
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Strategic Account Management Solutions, Services & Support



ARCS Second Generation is a fully comprehensive collections management system that integrates with professional-service billing systems to streamline collection processes, efficiently track WIP/AR and manage unresponsive accounts.


Consulting & Training

Whether on-site or through remote technologies, we provide educational and application consulting services to not only provide Best Practices, but demonstrate methods of streamlining and improving the overall collections processes. Services are provided at beginner, intermediate and advanced levels.



The key to post-sale satisfaction is measured through how well an organization stands by their products. With extensive developmental experience and end user support, we continue to meet and exceed customer expectations through our dedicated professionals.

What our clients have to say…

dwfWe have found ARCS 2G to be relatively simple to implement with very little disruption to the current collection processes in my team” Victoria Ford, Credit Manager, DWF LLP (UK)


We are extremely pleased with the new system” Sean McCoubrey, Senior Applications and Database Lead, William Fry


We were amazed at how smooth the process went… it has enhanced greatly, how we manage the WIP to AR cycle. It is far more dynamic and enables us to produce more readily ad-hoc reports, as requested by both Fee Earners and clients. We have become big fans of ARCS 2G!” Frank Smith, Financial Accountant, William Fry


The new system brings vast improvements in user functionality and engagement. We had previously considered alternative systems, but none were able to offer us the level of functionality and flexibility that ARCS 2G gives to law firms” Adam Vosper, Revenue Management,  Speechly Bircham

dykema“We have worked closely with MiniSoft for years, we have found them to be a valued partner and a great resource. They are always willing to go the extra mile and we depend on them.”
Thomas R. Staley, Financial Systems Administrator, Dykema Gossett PLLC

moorevanallen2G has brought many important improvements to our collections process” Ronald H. Eveson,  Collections Specialist,  Moore & Van Allen, PLLC

viberts“Viberts Jersey Lawyers were delighted to have been chosen as one of the ARCS 2G beta testers. We believe that the new system will give us the support we require in order to improve our credit management operations. The system is extremely flexible and should have a dramatic impact on our future collections.”
Mark Williams, Credit Manager, Viberts

barclays-wealthARCS is the only software package that I know of that is specifically tailored to the needs of credit controllers” Caroline Gaw, Assistant VP of Fees and Billing Team, Barclays Wealth

kimballtireystjohn“The ARCS application was instrumental in our effort to recover a backlog of receivables, and remains an important part of our on-going AR collection process.”

Beth W, Kimball, Tirey & St. John LLP

coblentzpatchduffybassVery happy with the new software. There are many new features and capabilities in 2G. Support has been awesome.  I highly recommend the new software” Mark Wiker, Accounting Supervisor, Coblentz, Patch, Duffy & Bass, LLP

hallrenderI am sold on the software’s ability to import emails and attachments from Outlook into ARCS 2G. Archiving client, attorney and collection communication via e-mail as well as document scans in ARCS 2G creates a comprehensive repository for our collections data. I believe the ability to retrieve data from this single source prevents the loss of information and shortens response time. These are the keys to success or failure in collecting accounts” Cherie Luttrell Burrow, Manager, Financial Affairs, Hall, Render, Killian, Heath & Lyman, P.C.

frostbrowntoddWe have used ARCS for over 10 years…2G continues to be an invaluable collection tool, tracking client information and subsequent follow up” Kathy L. Swift, Collection Manager, Frost Brown Todd, LLC

careyolsen“I have found ARCS to be a useful tool to assist me with my accounts receivables, with first rate support and backup!”
Andrew Fage, Credit Controller, Carey Olsen Group Services Limited

ogier“I can confirm that Ogier has been a customer of Minisoft for over five years. We have been very happy with the functionality provided by the product. The implementation of the ARCS system at Ogier has been instrumental in our efforts to reduce our client debt levels. The customer support offered by Minisoft is excellent, and we always receive timely responses to our support queries. We would not hesitate to recommend ARCS as a product, and Minisoft as a supplier to other legal firms.”
James Prouten, IT Development Manager, Ogier

“I began using MiniSoft ARC’s when the latest version was 2.1 and now use the 6.6 version. This software is nothing short of phenomenal – it allows complete detail of account history to be maintained; takes the guess work out of daily tasks and calendar to do lists even allowing processes to be run overnight. Over the past 12 years if there were a time that technical support was needed – a call would be placed and within minutes any issue would be resolved. I would recommend this product to those interested in improving their company’s cash flow.”
Stephanie Rotino, on behalf of Withers Bergman, LLP, US Accounting Department

grayplantmooty“Our firm has been using ARCS for a number of years. With our recent upgrade and additional in-house training, we have found that ARCS continues to be a valuable collections tool for us. We are looking forward to exploring the in-depth reporting features as we continue to look for ways to enhance our collections processes and procedures.”
Tia Chabot, Billing Collections Manager, Gray Plant Mooty

“We have been using ARCS in conjunction with Elite since 1992. It has been a reliable platform with increasing functionality available with each update in its various versions.”
Richard White, Credit Manager, Robins, Kaplan, Miller & Ciresi L.L.P.

thompsoncoburn“ARCS gives us the capability to log and review collection notes for our clients easily and efficiently.”
Debbie R. Abernathy, Billing & Collections Manager, Thompson Coburn LLP

footanstey“ARCS enabled our business to focus on some key credit processes that were needed to improve cash collection strategies.”
Neil Demuth, Financial Controller, Foot Anstey


“We are very happy with ARCS. It is easy to use, quick and reliable. We use it all day long” Ed Sullivan, Orrick Herrington & Sutcliffe LLP


“Everything from a technical standpoint seems to have gone very well.  Ben did a fantastic job.  He related very well to the staff and got rave reviews from them.  They liked him so much they got him a departing gift  ” Allison Musgrave, Controller, Client Accounts, Steptoe & Johnson PLLC

 irwinmitchellARCS 2G provided us with an all-encompassing, easily-used collections tool that enabled us to manage both AR and WIP life-cycle effectively. In particular, the WIP reporting and activity functionality was particularly useful” Jon Ellis, Working Capital Manager, Irwin Mitchell LLP

footansteyMiniSoft understood our business needs and worked closely with our PMS provider to ensure that key fields could be introduced to ARCS to allow the team to operate well” Neil Demuth, Financial Controller, Foot Anstey

footanstey“ARCS has given the opportunity to our credit team to improve efficiencies within our credit operations” Neil Demuth, Financial Controller, Foot Anstey

orrickherringtonsutcliffeARCS has become our friend and indispensable collection partner” Ed Sullivan, Orrick Herrington & Sutcliffe LLP

dwfThe beauty of ARCS 2G is the flexibility it gives us in relation to collection processes” Victoria Ford, Credit Manager, DWF LLP (UK)

wraggelawrencegrahamThis system gives us the ability to adapt and develop it to meet our current and any future bespoke requirements and will enhance the efficiency and effectiveness in the way that we manage our revenue and lock-up cycles” Manjit Dulai, Credit Control Team Leader, Wragge & Co, LLP

fowlerwhiteburnettI would classify our experience as extremely favorable” David Maloyed, Accounting Database Manager, Fowler White Burnett

barclays-wealth“…flexible functionality to allow a very tailored and firm bespoke system and can be adopted to suit the needs of a many changing business environment and type of client and credit terms offered” Caroline Gaw, Assistant VP of Fees and Billing Team, Barclays Wealth


coblentzpatchduffybassI highly recommend the new software” Mark Wiker, Accounting Supervisor, Coblentz, Patch, Duffy & Bass, LLP


Monday – Friday: Open 24 hours
Saturday – Sunday: Closed


Dial Blvd, Scottsdale, AZ 85260, USA
Phone: 800-888-4785